What is it like to work in a museum, planning the programme of activities, talks and educational events? Julia Kirby, Learning Manager for Birmingham Museums Trust, shared four pieces of advice for getting into heritage education.
Industry Insight
Three education practitioners from Shakespeare's Globe, Chatsworth House and Derry Tower Museum spoke about their career journeys, and why an arts organisation's education department is a valuable asset.
Develop Your Career
Working ‘front of house’ in a museum covers everything visitors see. Louise Emberson, Visitor Services Manager at Woking's Lightbox gallery – shared five tips for creating great visitor experiences.
Industry Insight
Employees at the Chatsworth stately home describe the challenges of working at a heritage site, and how their modern art collections brings in new audiences.
Develop Your Career
Heritage venues rely on visitors to survive. But what makes someone visit in the first place? Will they spend money while they are there? And how do you persuade them to return?
Develop Your Career
If you’re considering a route into a cultural heritage career, or are looking to recruit volunteers, here are nine things you should know about volunteering in the sector.
Develop Your Career
Audience development is about identifying who you want to engage with and knowing what steps to take to attract and retain their interest.
Industry Insight
With thousand-year histories, British cathedrals are standing records of social and religious history. They are spectacular architectural assets, repositories of famous treasures and burials, and living places of art, education and worship.
Industry Insight
National Trust volunteer co-ordinator Jimmy Milliken talks about his job, and reveals the mythical origin of a heritage site in Northern Ireland.
Industry Insight
Ben Giles, a Creative Apprentice at the Royal West England Academy of Art, describes how he learns on the job while doing a qualification in Cultural and Heritage Venue Operations.
Responsible for customer service
Responsible for all publication material
Oversee the running of a venue or function
Responsible for looking after visitors' needs
Helping to educate visitors
A customer-facing role in galleries and museums
Responsible for customer care and security
