Music distribution sales staff work to sell music to retail stores. The work involves persuading people to buy products and services. Direct sales people sell to individuals or retailers, demonstrating products or leaving samples or catalogues. Retail sales people sell stock to shops for resale.
Sales people sell CDs, DVDs and videos to retailers and to non retail organisations. These businesses include clubs, restaurants and gyms. They must be knowledgeable enough to act as advisers.
Sales people operate within a specific territory, dropping leaflets or making appointments by phone. They then often show or exhibit their products or services. They try to win orders by persuading customers of the product's value for money.
They must constantly identify new customers, while ensuring the loyalty of existing customers. They discuss prices, payment plans, accessories for a product. They also provide after-sales customer service, guarantees and delivery schedules with customers. Music distribution sales staff may also be required to handle invoices and financial statements.