The primary role of museum assistants/technicians is customer service. They welcome visitors, provide information and answer questions for visitors about the museum. Museum assistants/technicians can work in a wide range of museums. They can vary from small, local collections to large, interactive attractions and nationally recognised institutions.
Museums assistants/technicians can also be involved in specific museum-orientated tasks such as:
- Caring for artefacts and exhibits
- Mounting and looking after displays and exhibitions
- Ensuring the safety and security of visitors and exhibits.